Privacy Policy
- Who We Are
- Information We Collect
- Lawful Basis for Processing
- How We Use Your Information
- Cookies
- Google AdSense & Advertising
- Google Analytics
- Third-Party Service Providers
- International Data Transfers
- Data Retention
- Children’s Privacy
- Your Rights
- Security
- Third-Party Links
- Changes to This Policy
- Contact & Complaints
This Privacy Policy describes how Learnify Academy (“we”, “us”, or “our”) collects, uses, discloses, and safeguards information about you when you visit www.learnify.bh (the “Site”) and when you use the Exam Paper Builder mobile application (the “App”). Please read this policy carefully. The dedicated Mobile Application section below explains how the App handles data and governs the App where it differs from the website terms. By accessing or using the Site or the App, you acknowledge that you have read and understood these practices. If you do not agree, please discontinue use.
App Mobile Application — Exam Paper Builder
This section applies specifically to the Exam Paper Builder mobile application (the “App”) published by Learnify Academy on Google Play. Where this section differs from the website policy below, this section governs the App.
No account required
The App does not require you to register, sign in, or create an account. We do not ask for your name, email, or phone number to use the App.
Local, on-device storage
All content you create in the App — exam papers, your question bank, institute details, logo, and settings — is stored only on your own device. This information is not transmitted to, collected by, or accessible to Learnify Academy. Removing the App or clearing its data permanently deletes this content from your device.
Files you generate
PDFs and other files you export are created on your device. When you choose to share or save a file, this happens through your device’s own sharing options (for example Files, Drive, email, or messaging apps), entirely under your control. We do not receive copies of these files.
Advertising (Google AdMob)
The free version of the App displays advertisements served by Google AdMob, a Google service. To serve and measure ads, Google may collect and process certain device information, including your device’s advertising identifier, IP address, general (non-precise) location, and app-interaction data. This data is processed by Google in accordance with Google’s Privacy Policy. You can reset or limit your advertising identifier at any time in your device settings, and manage ad personalisation at adssettings.google.com. Purchasing the App’s Premium upgrade removes all advertisements.
Purchases (Google Play Billing)
The optional Premium upgrade is processed by Google Play Billing. All payment is handled by Google; the App never sees or stores your card or payment details. Your purchase status is managed through your Google account.
Version checks
On launch, the App may retrieve a small file from our server containing only the minimum supported app version, so that we can notify you when an update is required. This request contains no personal information.
Children’s privacy
The App is intended for teachers, tutors, and educational institutions, and is directed at users aged 18 and over. It is not designed for or directed at children, and we do not knowingly collect any personal information from children through the App.
For any questions about the App and privacy, contact us at www.learnify.bh/contactus.
01 Who We Are
Learnify Academy is a private tuition centre based in Bahrain, serving CBSE and IGCSE students. We are the data controller responsible for the personal information processed in connection with the Site and the App. Our contact details are provided in Section 16.
02 Information We Collect
Information you provide directly
We do not require you to create an account or register to access study materials on the Site. However, if you contact us voluntarily (e.g., via our Contact page, email, or messaging platforms), you may provide:
- Your name
- Email address or phone number
- Any other information you include in your message
We collect only what you choose to share with us.
Information collected automatically
When you browse the Site, the following data is collected automatically by us and/or our third-party service providers:
- Device & technical data: IP address, browser type and version, operating system, device type, screen resolution
- Usage data: Pages visited, time spent on pages, referring URLs, links clicked, date and time of visits
- Location data: Approximate geographic location derived from your IP address (country/city level only; precise location is not collected)
- Advertising identifiers: Cookies and similar tracking technologies used by Google AdSense to serve and measure advertisements (see Sections 5 and 6)
03 Lawful Basis for Processing
Where applicable data protection laws (including the EU/UK General Data Protection Regulation) require a lawful basis for processing personal data, we rely on the following:
- Legitimate interests (Art. 6(1)(f) GDPR): Operating, securing, and improving the Site; detecting and preventing fraud or abuse; analytics to understand how our content is used.
- Consent (Art. 6(1)(a) GDPR): Personalised advertising delivered via Google AdSense, where your prior agreement is required under applicable law. You may withdraw consent at any time via the controls described in Section 6.
- Contractual necessity (Art. 6(1)(b) GDPR): Responding to enquiries and communications you initiate with us.
- Legal obligation (Art. 6(1)(c) GDPR): Compliance with applicable laws and regulations.
04 How We Use Your Information
We use the information collected for the following purposes:
- To operate, maintain, and improve the Site and its content
- To analyse visitor behaviour in aggregate and understand how our educational resources are used
- To display relevant advertisements through Google AdSense
- To detect, investigate, and prevent security incidents, fraud, or abuse
- To respond to your enquiries and provide support
- To comply with our legal and regulatory obligations
- To enforce our Terms of Use and other policies
We will not use your personal information for any purpose that is incompatible with those listed above without first obtaining your consent or as otherwise permitted by law.
05 Cookies
Cookies are small text files placed on your device by websites you visit. We use cookies and similar technologies (such as web beacons and pixel tags) on the Site. Below is a summary of the categories we use:
| Category | Purpose | Examples | Can be disabled? |
|---|---|---|---|
| Strictly Necessary | Essential for the Site to function correctly (security, navigation, access to pages) | Session cookies, CSRF tokens | No — the Site may not function properly without these |
| Analytics / Performance | Collect anonymous, aggregated data about how visitors use the Site (page views, bounce rate, traffic sources) to help us improve it | Google Analytics (_ga, _gid, _gat) | Yes — see Section 7 |
| Advertising | Used by Google AdSense and its partners to serve ads tailored to your interests, based on your browsing history across sites | Google DoubleClick (IDE, DSID), NID, ANID | Yes — see Section 6 |
| Functional / Preference | Remember choices you make (language preferences, display settings) to provide a more personalised experience | Preference cookies | Yes — disabling may affect some features |
How to manage cookies
You can control and manage cookies at any time through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be warned before a cookie is stored. Refer to your browser’s help documentation for instructions:
Please note that disabling or deleting cookies may affect the functionality of the Site and some features may not work as intended.
06 Google AdSense & Advertising
We participate in the Google AdSense programme to display advertisements on the Site. (Advertising within our mobile App is served by Google AdMob and is described in the Mobile Application section above.) This programme uses cookies and tracking technologies operated by Google LLC (and its partners) to show ads that are relevant to your interests.
How Google AdSense works
Google AdSense places advertising cookies on your device to:
- Serve ads based on your prior visits to this Site and other websites across the internet (“interest-based” or “personalised” advertising)
- Limit the number of times you see the same ad
- Measure the effectiveness of advertising campaigns
- Prevent fraudulent ad clicks
Google’s advertising cookies
Google uses cookies including, but not limited to, the DoubleClick cookie (IDE) and similar identifiers to track your activity across websites that display Google ads. This enables Google and its advertising partners to serve interest-based advertisements.
Non-personalised advertisements
Where required by law (for example, for users in the European Economic Area or the United Kingdom), Google will only serve personalised advertisements on the Site with your prior consent. If you have not given consent, or where consent is not required, Google may still serve non-personalised (contextual) ads based solely on the content of the page.
Your advertising choices
- Google Ads Settings: Opt out of personalised advertising at www.google.com/settings/ads
- NAI opt-out: Opt out of interest-based advertising from participating networks at www.networkadvertising.org/choices/
- DAA opt-out (Digital Advertising Alliance): Manage preferences at www.aboutads.info/choices/
- EDAA opt-out (Europe): Manage preferences at www.youronlinechoices.eu/
- Browser cookie controls: Delete or block advertising cookies through your browser settings (see Section 5)
Google’s data use
For full information on how Google uses data when you visit sites that use Google services, see How Google uses information from sites or apps that use our services. For Google’s general Privacy Policy, see policies.google.com/privacy.
07 Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors engage with the Site. Google Analytics places cookies on your device that collect anonymous, aggregated data such as:
- Number of visitors and page views
- Session duration and pages per session
- Approximate country or city of origin
- Device and browser type
- Traffic source (how you arrived at the Site)
This information is transmitted to and stored by Google on servers that may be located outside your country of residence. Google Analytics data is used solely for the purpose of improving our Site and understanding audience engagement; it is not used to personally identify you.
We have enabled IP anonymisation (IP masking) in Google Analytics, which means the last portion of your IP address is masked before storage, and your full IP address is never written to disk by Google.
Opting out of Google Analytics
You can prevent Google Analytics from collecting your data by installing the official Google Analytics Opt-out Browser Add-on. Alternatively, you can block the Google Analytics cookies through your browser settings.
08 Third-Party Service Providers
We engage trusted third-party companies and individuals to facilitate our Site and App (e.g., hosting, analytics, advertising, payments). These parties have access to information only as necessary to perform their functions and are contractually prohibited from using it for other purposes. Our key third-party data processors include:
| Service | Provider | Purpose | Privacy Policy |
|---|---|---|---|
| Google AdSense | Google LLC | Website advertising | policies.google.com/privacy |
| Google AdMob | Google LLC | In-app advertising | policies.google.com/privacy |
| Google Play Billing | Google LLC | In-app purchases | policies.google.com/privacy |
| Google Analytics | Google LLC | Site analytics | policies.google.com/privacy |
| Website Hosting / CMS | Odoo / Odoo Online | Site infrastructure | odoo.com/privacy |
| Cloudflare | Cloudflare, Inc. | DNS, CDN, and security | cloudflare.com/privacypolicy/ |
We are not responsible for the data practices of these third parties. We encourage you to review their respective privacy policies.
09 International Data Transfers
Our Site is operated from Bahrain. If you visit from a country within the European Economic Area (EEA), the United Kingdom, or another jurisdiction with data protection laws, please be aware that your information may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ from those in your country.
Where data is transferred outside the EEA or UK, our third-party service providers (such as Google LLC) use appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with applicable data protection law.
10 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements.
- Contact enquiries: Records of communications are retained for up to 2 years from the date of last contact, then securely deleted.
- Analytics data: Google Analytics data is retained for 14 months by default, after which it is automatically deleted from Google’s servers.
- Advertising cookies: The Google DoubleClick (IDE) cookie has a lifespan of up to 13 months; other advertising cookies vary. Refer to Google’s cookie policy for current lifespans.
- Server log files: Typically retained for up to 90 days for security and operational purposes.
- App content: Content you create in the Exam Paper Builder App is stored only on your device and is retained until you delete it or uninstall the App; we do not hold copies.
When information is no longer needed, it is deleted or anonymised in accordance with our internal data retention procedures.
11 Children’s Privacy
Our study materials are intended for students in Grades 1–12, who typically range in age from approximately 6 to 18 years. These resources are designed to be used under the guidance of parents, guardians, and teachers. The Exam Paper Builder App is a tool for teachers and tutors and is directed at users aged 18 and over.
We do not knowingly collect personal information from children under the age of 13 (or under 16 where required by local law, such as under the EU GDPR) without verifiable parental or guardian consent. Neither the Site nor the App includes registration forms, account creation, or any feature that would prompt a child to provide personal information.
Third-party advertising served via Google AdSense and Google AdMob is configured to comply with applicable policies regarding advertising to children and minors.
If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately using the details in Section 16. We will take prompt steps to delete such information from our records.
12 Your Rights
Depending on your country or region of residence, you may have the following rights with respect to your personal data. We are committed to honouring these rights and will respond to valid requests within the timeframe required by applicable law (typically 30 days).
Request a copy of the personal information we hold about you and how it is being used.
Request correction of any inaccurate or incomplete personal information we hold about you.
Request deletion of your personal information where there is no compelling reason for us to continue processing it.
Request that we limit how we use your data in certain circumstances (e.g., while a complaint is being resolved).
Receive your personal data in a structured, machine-readable format and transfer it to another controller where technically feasible.
Object to our processing of your personal data where we rely on legitimate interests, including for direct marketing purposes.
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.
Request human review of any automated decisions made about you that have a significant effect on your interests.
California residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and disclose, the right to delete personal information, and the right to opt out of the “sale” of personal information. We do not sell personal information as defined under the CCPA. To exercise your CCPA rights, please contact us using the details in Section 16.
How to exercise your rights
To exercise any of the rights above, please contact us using the details provided in Section 16. We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests unless the request is manifestly unfounded, repetitive, or excessive.
13 Security
We take the security of your information seriously and implement appropriate technical and organisational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
- HTTPS encryption for all data transmitted between your browser and the Site (TLS)
- Cloudflare security services for DDoS protection and threat mitigation
- Access controls restricting who can access personal data within our organisation
- Regular review of our information collection, storage, and processing practices
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. If you become aware of any security vulnerability related to the Site or the App, please notify us promptly using the contact details in Section 16.
14 Third-Party Links
The Site may contain links to third-party websites, resources, and services that are not owned or controlled by Learnify Academy. This Privacy Policy applies only to the Site and the App. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to read the privacy policy of every website you visit.
15 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Where changes are material, we may provide more prominent notice (for example, by displaying a notice on the Site). Your continued use of the Site or the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
16 Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Website: www.learnify.bh/contactus
- Online: www.learnify.bh
We will endeavour to respond to all requests within 30 days.
Right to lodge a complaint
If you are in the European Economic Area or United Kingdom and believe we have not handled your personal data in accordance with applicable data protection law, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at edpb.europa.eu. UK residents may contact the Information Commissioner’s Office (ICO). We do, however, ask that you contact us first so we have the opportunity to address your concern directly.
Privacy Policy
- Who We Are
- Information We Collect
- Lawful Basis for Processing
- How We Use Your Information
- Cookies
- Google AdSense & Advertising
- Google Analytics
- Third-Party Service Providers
- International Data Transfers
- Data Retention
- Children’s Privacy
- Your Rights
- Security
- Third-Party Links
- Changes to This Policy
- Contact & Complaints
This Privacy Policy describes how Learnify Academy (“we”, “us”, or “our”) collects, uses, discloses, and safeguards information about you when you visit www.learnify.bh (the “Site”) and when you use the Exam Paper Builder mobile application (the “App”). Please read this policy carefully. The dedicated Mobile Application section below explains how the App handles data and governs the App where it differs from the website terms. By accessing or using the Site or the App, you acknowledge that you have read and understood these practices. If you do not agree, please discontinue use.
App Mobile Application — Exam Paper Builder
This section applies specifically to the Exam Paper Builder mobile application (the “App”) published by Learnify Academy on Google Play. Where this section differs from the website policy below, this section governs the App.
No account required
The App does not require you to register, sign in, or create an account. We do not ask for your name, email, or phone number to use the App.
Local, on-device storage
All content you create in the App — exam papers, your question bank, institute details, logo, and settings — is stored only on your own device. This information is not transmitted to, collected by, or accessible to Learnify Academy. Removing the App or clearing its data permanently deletes this content from your device.
Files you generate
PDFs and other files you export are created on your device. When you choose to share or save a file, this happens through your device’s own sharing options (for example Files, Drive, email, or messaging apps), entirely under your control. We do not receive copies of these files.
Advertising (Google AdMob)
The free version of the App displays advertisements served by Google AdMob, a Google service. To serve and measure ads, Google may collect and process certain device information, including your device’s advertising identifier, IP address, general (non-precise) location, and app-interaction data. This data is processed by Google in accordance with Google’s Privacy Policy. You can reset or limit your advertising identifier at any time in your device settings, and manage ad personalisation at adssettings.google.com. Purchasing the App’s Premium upgrade removes all advertisements.
Purchases (Google Play Billing)
The optional Premium upgrade is processed by Google Play Billing. All payment is handled by Google; the App never sees or stores your card or payment details. Your purchase status is managed through your Google account.
Version checks
On launch, the App may retrieve a small file from our server containing only the minimum supported app version, so that we can notify you when an update is required. This request contains no personal information.
Children’s privacy
The App is intended for teachers, tutors, and educational institutions, and is directed at users aged 18 and over. It is not designed for or directed at children, and we do not knowingly collect any personal information from children through the App.
For any questions about the App and privacy, contact us at www.learnify.bh/contactus.
01 Who We Are
Learnify Academy is a private tuition centre based in Bahrain, serving CBSE and IGCSE students. We are the data controller responsible for the personal information processed in connection with the Site and the App. Our contact details are provided in Section 16.
02 Information We Collect
Information you provide directly
We do not require you to create an account or register to access study materials on the Site. However, if you contact us voluntarily (e.g., via our Contact page, email, or messaging platforms), you may provide:
- Your name
- Email address or phone number
- Any other information you include in your message
We collect only what you choose to share with us.
Information collected automatically
When you browse the Site, the following data is collected automatically by us and/or our third-party service providers:
- Device & technical data: IP address, browser type and version, operating system, device type, screen resolution
- Usage data: Pages visited, time spent on pages, referring URLs, links clicked, date and time of visits
- Location data: Approximate geographic location derived from your IP address (country/city level only; precise location is not collected)
- Advertising identifiers: Cookies and similar tracking technologies used by Google AdSense to serve and measure advertisements (see Sections 5 and 6)
03 Lawful Basis for Processing
Where applicable data protection laws (including the EU/UK General Data Protection Regulation) require a lawful basis for processing personal data, we rely on the following:
- Legitimate interests (Art. 6(1)(f) GDPR): Operating, securing, and improving the Site; detecting and preventing fraud or abuse; analytics to understand how our content is used.
- Consent (Art. 6(1)(a) GDPR): Personalised advertising delivered via Google AdSense, where your prior agreement is required under applicable law. You may withdraw consent at any time via the controls described in Section 6.
- Contractual necessity (Art. 6(1)(b) GDPR): Responding to enquiries and communications you initiate with us.
- Legal obligation (Art. 6(1)(c) GDPR): Compliance with applicable laws and regulations.
04 How We Use Your Information
We use the information collected for the following purposes:
- To operate, maintain, and improve the Site and its content
- To analyse visitor behaviour in aggregate and understand how our educational resources are used
- To display relevant advertisements through Google AdSense
- To detect, investigate, and prevent security incidents, fraud, or abuse
- To respond to your enquiries and provide support
- To comply with our legal and regulatory obligations
- To enforce our Terms of Use and other policies
We will not use your personal information for any purpose that is incompatible with those listed above without first obtaining your consent or as otherwise permitted by law.
05 Cookies
Cookies are small text files placed on your device by websites you visit. We use cookies and similar technologies (such as web beacons and pixel tags) on the Site. Below is a summary of the categories we use:
| Category | Purpose | Examples | Can be disabled? |
|---|---|---|---|
| Strictly Necessary | Essential for the Site to function correctly (security, navigation, access to pages) | Session cookies, CSRF tokens | No — the Site may not function properly without these |
| Analytics / Performance | Collect anonymous, aggregated data about how visitors use the Site (page views, bounce rate, traffic sources) to help us improve it | Google Analytics (_ga, _gid, _gat) | Yes — see Section 7 |
| Advertising | Used by Google AdSense and its partners to serve ads tailored to your interests, based on your browsing history across sites | Google DoubleClick (IDE, DSID), NID, ANID | Yes — see Section 6 |
| Functional / Preference | Remember choices you make (language preferences, display settings) to provide a more personalised experience | Preference cookies | Yes — disabling may affect some features |
How to manage cookies
You can control and manage cookies at any time through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be warned before a cookie is stored. Refer to your browser’s help documentation for instructions:
Please note that disabling or deleting cookies may affect the functionality of the Site and some features may not work as intended.
06 Google AdSense & Advertising
We participate in the Google AdSense programme to display advertisements on the Site. (Advertising within our mobile App is served by Google AdMob and is described in the Mobile Application section above.) This programme uses cookies and tracking technologies operated by Google LLC (and its partners) to show ads that are relevant to your interests.
How Google AdSense works
Google AdSense places advertising cookies on your device to:
- Serve ads based on your prior visits to this Site and other websites across the internet (“interest-based” or “personalised” advertising)
- Limit the number of times you see the same ad
- Measure the effectiveness of advertising campaigns
- Prevent fraudulent ad clicks
Google’s advertising cookies
Google uses cookies including, but not limited to, the DoubleClick cookie (IDE) and similar identifiers to track your activity across websites that display Google ads. This enables Google and its advertising partners to serve interest-based advertisements.
Non-personalised advertisements
Where required by law (for example, for users in the European Economic Area or the United Kingdom), Google will only serve personalised advertisements on the Site with your prior consent. If you have not given consent, or where consent is not required, Google may still serve non-personalised (contextual) ads based solely on the content of the page.
Your advertising choices
- Google Ads Settings: Opt out of personalised advertising at www.google.com/settings/ads
- NAI opt-out: Opt out of interest-based advertising from participating networks at www.networkadvertising.org/choices/
- DAA opt-out (Digital Advertising Alliance): Manage preferences at www.aboutads.info/choices/
- EDAA opt-out (Europe): Manage preferences at www.youronlinechoices.eu/
- Browser cookie controls: Delete or block advertising cookies through your browser settings (see Section 5)
Google’s data use
For full information on how Google uses data when you visit sites that use Google services, see How Google uses information from sites or apps that use our services. For Google’s general Privacy Policy, see policies.google.com/privacy.
07 Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors engage with the Site. Google Analytics places cookies on your device that collect anonymous, aggregated data such as:
- Number of visitors and page views
- Session duration and pages per session
- Approximate country or city of origin
- Device and browser type
- Traffic source (how you arrived at the Site)
This information is transmitted to and stored by Google on servers that may be located outside your country of residence. Google Analytics data is used solely for the purpose of improving our Site and understanding audience engagement; it is not used to personally identify you.
We have enabled IP anonymisation (IP masking) in Google Analytics, which means the last portion of your IP address is masked before storage, and your full IP address is never written to disk by Google.
Opting out of Google Analytics
You can prevent Google Analytics from collecting your data by installing the official Google Analytics Opt-out Browser Add-on. Alternatively, you can block the Google Analytics cookies through your browser settings.
08 Third-Party Service Providers
We engage trusted third-party companies and individuals to facilitate our Site and App (e.g., hosting, analytics, advertising, payments). These parties have access to information only as necessary to perform their functions and are contractually prohibited from using it for other purposes. Our key third-party data processors include:
| Service | Provider | Purpose | Privacy Policy |
|---|---|---|---|
| Google AdSense | Google LLC | Website advertising | policies.google.com/privacy |
| Google AdMob | Google LLC | In-app advertising | policies.google.com/privacy |
| Google Play Billing | Google LLC | In-app purchases | policies.google.com/privacy |
| Google Analytics | Google LLC | Site analytics | policies.google.com/privacy |
| Website Hosting / CMS | Odoo / Odoo Online | Site infrastructure | odoo.com/privacy |
| Cloudflare | Cloudflare, Inc. | DNS, CDN, and security | cloudflare.com/privacypolicy/ |
We are not responsible for the data practices of these third parties. We encourage you to review their respective privacy policies.
09 International Data Transfers
Our Site is operated from Bahrain. If you visit from a country within the European Economic Area (EEA), the United Kingdom, or another jurisdiction with data protection laws, please be aware that your information may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ from those in your country.
Where data is transferred outside the EEA or UK, our third-party service providers (such as Google LLC) use appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with applicable data protection law.
10 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements.
- Contact enquiries: Records of communications are retained for up to 2 years from the date of last contact, then securely deleted.
- Analytics data: Google Analytics data is retained for 14 months by default, after which it is automatically deleted from Google’s servers.
- Advertising cookies: The Google DoubleClick (IDE) cookie has a lifespan of up to 13 months; other advertising cookies vary. Refer to Google’s cookie policy for current lifespans.
- Server log files: Typically retained for up to 90 days for security and operational purposes.
- App content: Content you create in the Exam Paper Builder App is stored only on your device and is retained until you delete it or uninstall the App; we do not hold copies.
When information is no longer needed, it is deleted or anonymised in accordance with our internal data retention procedures.
11 Children’s Privacy
Our study materials are intended for students in Grades 1–12, who typically range in age from approximately 6 to 18 years. These resources are designed to be used under the guidance of parents, guardians, and teachers. The Exam Paper Builder App is a tool for teachers and tutors and is directed at users aged 18 and over.
We do not knowingly collect personal information from children under the age of 13 (or under 16 where required by local law, such as under the EU GDPR) without verifiable parental or guardian consent. Neither the Site nor the App includes registration forms, account creation, or any feature that would prompt a child to provide personal information.
Third-party advertising served via Google AdSense and Google AdMob is configured to comply with applicable policies regarding advertising to children and minors.
If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately using the details in Section 16. We will take prompt steps to delete such information from our records.
12 Your Rights
Depending on your country or region of residence, you may have the following rights with respect to your personal data. We are committed to honouring these rights and will respond to valid requests within the timeframe required by applicable law (typically 30 days).
Request a copy of the personal information we hold about you and how it is being used.
Request correction of any inaccurate or incomplete personal information we hold about you.
Request deletion of your personal information where there is no compelling reason for us to continue processing it.
Request that we limit how we use your data in certain circumstances (e.g., while a complaint is being resolved).
Receive your personal data in a structured, machine-readable format and transfer it to another controller where technically feasible.
Object to our processing of your personal data where we rely on legitimate interests, including for direct marketing purposes.
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.
Request human review of any automated decisions made about you that have a significant effect on your interests.
California residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and disclose, the right to delete personal information, and the right to opt out of the “sale” of personal information. We do not sell personal information as defined under the CCPA. To exercise your CCPA rights, please contact us using the details in Section 16.
How to exercise your rights
To exercise any of the rights above, please contact us using the details provided in Section 16. We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests unless the request is manifestly unfounded, repetitive, or excessive.
13 Security
We take the security of your information seriously and implement appropriate technical and organisational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
- HTTPS encryption for all data transmitted between your browser and the Site (TLS)
- Cloudflare security services for DDoS protection and threat mitigation
- Access controls restricting who can access personal data within our organisation
- Regular review of our information collection, storage, and processing practices
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. If you become aware of any security vulnerability related to the Site or the App, please notify us promptly using the contact details in Section 16.
14 Third-Party Links
The Site may contain links to third-party websites, resources, and services that are not owned or controlled by Learnify Academy. This Privacy Policy applies only to the Site and the App. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to read the privacy policy of every website you visit.
15 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Where changes are material, we may provide more prominent notice (for example, by displaying a notice on the Site). Your continued use of the Site or the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
16 Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Website: www.learnify.bh/contactus
- Online: www.learnify.bh
We will endeavour to respond to all requests within 30 days.
Right to lodge a complaint
If you are in the European Economic Area or United Kingdom and believe we have not handled your personal data in accordance with applicable data protection law, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at edpb.europa.eu. UK residents may contact the Information Commissioner’s Office (ICO). We do, however, ask that you contact us first so we have the opportunity to address your concern directly.